Please note that while we strive to process and deliver your order as quickly as possible, delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances, including but not limited to weather conditions, customs processing, and carrier delays. We appreciate your understanding and patience.

Processing Time

Orders are typically processed within 3-5 business days after payment is confirmed. When the orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of the order. Free shipping is available for orders over [X amount] within [Country/Region].

Shipping Methods

We offer the following shipping options:

• Standard Shipping: Estimated delivery within [X-X] business days.

• Expedited Shipping: Estimated delivery within [X-X] business days.

• Overnight Shipping: Next-day delivery for orders placed before [cut-off time].

Handling Time

Please allow [X] business days for order handling after it has been processed. Custom or personalized orders may require additional handling time.

Delivery Time

Estimated delivery times vary based on location and shipping method selected. Please note that delivery times are estimates and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive an email with tracking information. You can track your order directly through the carrier’s website.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Certain products may be restricted from shipping to specific locations due to legal or logistical reasons.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at info.gcsupply.com or 973-777-7764 for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible or arrange for a replacement or refund.

Returns and Exchanges

• Return Eligibility: Items can be returned or exchanged within [X] days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition that you received them.

• Non-Returnable Items: Certain items are non-returnable, including [custom-made, perishable, or clearance items]. Please refer to the product description for specific return eligibility.

Return Process:

• Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).

• Exchange Process: If you wish to exchange an item, please indicate the replacement item you would like when contacting customer service. We will ship the exchange item once we receive the original item.

• Refund Processing Time: Please allow [X] business days for the refund to appear on your payment method after we have processed the return.